Account Manager at PoolDues.com. MTFBWYA
Your club can allow members to pre-register upcoming guests by providing basic information such as the guest’s name, email address, phone number (optional), relationship to the member (for example,… Read More »Email Waiver Link after Pre-Registering Guests
When checking members in through our Front Desk App you can now “hook in” custom data from your PoolDues-powered website into various sub-sections accessible from… Read More »Front Desk App – Custom Data Hooks / Staff Instructions
When a member successfully pays on the website it will save a token that can be reused as that method. So it’s a little different… Read More »Add or Change a Payment Method
After a child has been checked in, their name will be listed with their other family members on the main screen of the Front Desk… Read More »Marking a Child as Passing a Swim Test
When updating your site’s cart/code base you might get a message that PayPal requires more information. This is usually solved by signing into PayPal.com then… Read More »Troubleshooting – PayPal Requires More Information
For products with a limit to sales, for example a small-group swim class, you can enable a wait list for that particular product. If the… Read More »Per-Product Wait List
If your club does not allow members to self-log their volunteer time, someone will need to get very familiar with the Manually Log Work option… Read More »Manually Logging Volunteer Time
From the Volunteer Dashboard choose the group you want to view logs for. Remember you have 4 groups – your main (facility) Volunteers, Swim Team… Read More »Viewing Logs
This feature is primarily intended for swapping items of the same price, for example to move a buyer to a different weekly clinic or camp.… Read More »Swapping Products – Changing camp/clinic/class enrollment
From the main Shifts Dashboard you will find links under each calendar that go to a Shifts Total page and Worker Time Clock. The Shift… Read More »Totaling Worker Time